Revolut

105call outs

4resolutions reported

0call outs with a company response

Read people’s complaints about Revolut account freezes, closures and held funds, with original sources and known outcomes. Records updated 5 November 2026.

Of 105 call outs in this archive, 4 report a resolution, 3 a partial resolution, 31 were unresolved at the last update, and 67 have no established outcome.

What these records establish

64 call outs mention account freezes, 39 account closures and 45 held funds. Issue counts overlap when one incident involves more than one problem.

How we select and count complaints · Monthly archive reports

This archive focuses on account problems. It does not measure overall customer satisfaction or how likely you are to experience a problem. Company identity checks establish affiliation, not the truth of every claim.

125 visible source posts. 3 call outs have a recorded publication checklist.

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Chay Bowes@BowesChay

12 Mar 2026

Revolut

…just closed my account. No reason, no discussion. I owed them nothing, never did, and had money in the account.…

Xbt06

8 Mar 2026

Revolut

[N/A] Stuck Transaction (€7,000) - Over 12 weeks and still no access to my funds Hi everyone, I’m writing this out of sheer frustration and as a warning to others. I’ve been a Revolut user for a while, but I am currently facing a nightmare scenario. The Situation: On December 9th, 2025, I attempted a transfer of €7,000. Revolut immediately flagged the transaction and put the funds under review. The Timeline: • December 9th: Funds frozen. • Mid-December: I provided all requested "Source of Funds" documentation (bank statements, payslips, etc.) and detailed explanations. • January - February 2026: Constant follow-ups. Every time I reach out, I get the exact same scripted response: "Our team is working on it, we will update you via chat." • Today (March 9th, 2026): It has now been 3 months (90 days) and I still have not received my money. The Current Status: Despite filing multiple official complaints through their formal channels, I am still getting the silent treatment. No timeline, no updates, and no access to my €7,000. I have complied with every single request they’ve made. It feels like my money is being held hostage without any legal justification at this point, as the standard "AML check" window has long passed. Questions for the community: Has anyone else had a review last this long (90+ days)? At what point did you involve the Bank of Lithuania or a financial ombudsman? Is there any way to get past the "automated" support bots to a human who actually has the authority to release funds? I’m starting to look into legal action because "waiting indefinitely" is not a solution for such a significant amount of money.